SMS Marketing Campaigns: Ideas and Strategies to Consider

SMS Marketing Campaigns: Ideas and Strategies to Consider

24 April 2024

SMS marketing campaigns offer businesses a way to connect with their audiences effectively. Here are some ideas and strategies to consider when planning.

WhatsApp Business Authentication International Rates

WhatsApp Business Authentication International Rates

09 April 2024

In this article, we seek to understand authentication-international rates for those using the WhatsApp Business Platform. Read on to learn more about them.

Key Metrics to Track in Your SMS Marketing Campaigns

Key Metrics to Track in Your SMS Marketing Campaigns

27 March 2024

By tracking the right metrics, businesses can gain valuable insights regarding the effectiveness of their SMS marketing campaigns. Read on to learn more.

Why WhatsApp Business Holds the Key to Reducing E-commerce RTO

Debunking the Most Common Myths About SMS Marketing

14 March 2024

In this article, we will debunk some of the most common myths about SMS marketing and shed light on the realities behind this valuable marketing strategy.

Why WhatsApp Business Holds the Key to Reducing E-commerce RTO

Why WhatsApp Business Holds the Key to Reducing E-commerce RTO

27 February 2024

RTO is one of the many problems in e-commerce that can cost businesses a lot in the long run. Discover how WhatsApp Business can help significantly mitigate it.

How WhatsApp Paves the Way to a Great After-Sales Experience

4 Strategic Ways WhatsApp Business Strengthens Brand Loyalty

13 February 2024

Fostering brand loyalty is one of the keys to increasing e-commerce sales. Here’s how WhatsApp Business can greatly contribute towards achieving this goal.

How WhatsApp Paves the Way to a Great After-Sales Experience

How WhatsApp Paves the Way to a Great After-Sales Experience

22 January 2024

In e-commerce, the customer journey doesn’t end with the sale. Discover how WhatsApp Business ensures you can provide an excellent post-purchase experience.

How E-Commerce Stores Stand to Benefit from WhatsApp Business

How E-Commerce Stores Stand to Benefit from WhatsApp Business

8 January 2024

The speed and convenience of e-commerce should not only apply to making a sale but also to customer interaction. Discover how WhatsApp helps with the latter.

Leveraging WhatsApp Business to Boost Customer Retention

Leveraging WhatsApp Business to Boost Customer Retention

25 December 2023

From recovering lost sales to generating leads, WhatsApp Business is now key to business growth. In this article, we go over how it also aids with customer retention.

4 Tips to Generating Leads with Ease via WhatsApp Business

4 Tips to Generating Leads with Ease via WhatsApp Business

11 December 2023

Lead generation is one of the most challenging aspects of growing one’s business. Discover how WhatsApp Business can help streamline your marketing efforts.

What Does Customising Your Message Mean in Mass Marketing?

What Does Customising Your Message Mean in Mass Marketing?

27 November 2023

Customising your marketing messages can make all the difference in lead generation and even boost conversion rates should you reach the right target audiences.

Why WhatsApp Is the Best Channel for Your Marketing Campaigns

Why WhatsApp Is the Best Channel for Your Marketing Campaigns

13 November 2023

Today, there are many ways to launch your marketing campaign, such as via WhatsApp Business. Learn the merits of using the platform and how to get started.

Lost Sales: How WhatsApp Business Can Recover Abandoned Carts

Lost Sales: How WhatsApp Business Can Recover Abandoned Carts

23 October 2023

Abandoned carts are a problem every online retailer must overcome. Learn how WhatsApp Business can help with cart abandonment recovery and win back lost sales.

How WhatsApp Business Can Help Drive Traffic to Your Website

How WhatsApp Business Can Help Drive Traffic to Your Website

09 October 2023

With its vast user base and engagement features, WhatsApp Business can be a powerful tool that drives more traffic to your blog and increase its visibility.

Analysing WhatsApp Business’ Safety for Brands and Customers

Analysing WhatsApp Business’ Safety for Brands and Customers

25 September 2023

Despite the WhatsApp Business’ popularity, many are concerned about its security. Read this article to understand how safe the app is for brands and customers.

5 Advantages That Make OTP a Brilliant Security Solution

5 Advantages That Make OTP a Brilliant Security Solution

18 September 2023

One-time passwords are a great way to protect data from increasing cybersecurity threats. Discover the benefits that make OTPs an excellent security solution.

How to Write Compelling SMS Marketing Messages That Convert

How to Write Compelling SMS Marketing Messages That Convert

28 Aug 2023

To connect with your target audience, your marketing message must be compelling. Here are tips for writing effective SMS marketing messages that convert.

7 Creative Ways to Use WhatsApp Business for Marketing

7 Creative Ways to Use WhatsApp Business for Marketing

14 Aug 2023

WhatsApp Business is a feature-packed platform that helps you engage with your audience. Explore creative ways you can use it to boost your marketing efforts.

Marketing with AI: The WhatsApp Business Advantage

Marketing with AI: The WhatsApp Business Advantage

31 Jul 2023

AI and WhatsApp Business can be a potent combination. Discover how AI can enhance business interactions on WhatsApp Business and the benefits it offers.

6 Ways SMS Marketing Aligns with the Growing Mobile Usage

6 Ways SMS Marketing Aligns with the Growing Mobile Usage

17 Jul 2023

SMS marketing is an effective strategy in the current mobile-focused landscape. Discover how it can reach and engage mobile users, revealing its potential.

How WhatsApp Business Platform Is Changing Mobile Commerce

How WhatsApp Business Platform Is Changing Mobile Commerce

29 May 2023

Consumers are increasingly using their smartphones for shopping and transactions. Find out how the WhatsApp Business Platform is transforming mobile commerce.

A Guide to Using SMS Marketing for Diverse Industries

A Guide to Using SMS Marketing for Diverse Industries

15 May 2023

Many businesses use SMS marketing to connect with customers and increase sales. Explore how various industries can use it to achieve their marketing goals.

The Do’s and Don’ts of SMS Marketing for Business Owners

The Do’s and Don’ts of SMS Marketing for Business Owners

24 Apr 2023

SMS marketing is an effective way for businesses to engage customers and promote products or services. Learn the dos and don’ts to maximise your results.

Overview of WhatsApp Business Platform’s New Pricing Model

Overview of WhatsApp Business Platform’s New Pricing Model

17 Apr 2023

WhatsApp has announced changes to its WhatsApp Business Platform pricing model, set to take effect on June 1st, 2023. Find out more about it in this article.

Whatsapp Business: The Differences Between The Platform & App

Whatsapp Business: The Differences Between The Platform & App

28 Mar 2023

Learn about the differences between the WhatsApp Business Platform and WhatsApp Business App in this article and find out which is the best choice for you.

SMS Marketing Success The Importance Of Timing & Frequency

SMS Marketing Success: The Importance Of Timing & Frequency

17 Mar 2023

Timing and frequency are crucial factors for marketing messages. In this post, we will discuss the best practices to optimise your SMS marketing campaigns.

How to Build Automated Chatbots Using WhatsApp Business API

How to Build Automated Chatbots Using WhatsApp Business API

20 Feb 2023

Chatbots have revolutionised the way businesses interact with customers. Read on to find out how you can build automated chatbots using a WhatsApp Business API.

The Future of SMS Marketing: Emerging Trends and Innovations

The Future of SMS Marketing: Emerging Trends and Innovations

06 Feb 2023

SMS marketing remains an effective way for businesses to reach out and engage their customers. Learn about the latest trends and what it means for the future.

A Guide to Using WhatsApp Business API for Maximum Reach

A Guide to Using WhatsApp Business API for Maximum Reach

16 Jan 2023

With its high global penetration rate, WhatsApp is the ideal platform to reach a greater audience. Learn how WhatsApp Business API facilitates the process.

8 Ways to Harness the Power of SMS API to Grow Your Business

8 Ways to Harness the Power of SMS API to Grow Your Business

09 Jan 2023

Messaging apps are powerful tools for businesses to grow and stay connected with customers. Read on to discover how you can grow your business using an SMS API.

How WhatsApp Business API Can Propel Your Business Forward

How WhatsApp Business API Can Propel Your Business Forward

02 Jan 2023

Improving customer experience is one of the keys to business success. Discover the benefits of WhatsApp Business API and how it propels businesses forward.

5 SMS Marketing Strategies for Connecting with Customers

5 SMS Marketing Strategies for Connecting with Customers

26 Dec 2022

SMS marketing is an effective way for you to send promotional messages quickly and efficiently. Use these strategies to engage, reach, and retain customers.

6 Tips for Making the Best Use of WhatsApp Business API

6 Tips for Making the Best Use of WhatsApp Business API

19 Dec 2022

As with any powerful and complex system, there is a learning curve to using the WhatsApp Business API. Discover a few tips on how you can make the most of it.

5 Best Practices for Building an SMS Marketing Campaign

5 Best Practices for Building an SMS Marketing Campaign

12 Dec 2022

Effective marketing requires adequate planning and a process. Discover the best practices that can guarantee the success of your SMS marketing campaign.

WhatsApp Business API: 6 Signs It’s Time to Make the Upgrade

WhatsApp Business API: 6 Signs It’s Time to Make the Upgrade

05 Dec 2022

If your business is still using the WhatsApp Business app, discover the 6 signs it’s time to upgrade to the WhatsApp Business API for increased functionality.

4 Key Differences Between SMS API and WhatsApp Business API

4 Key Differences Between SMS API and WhatsApp Business API

28 Nov 2022

SMS and WhatsApp are two of the most popular platforms for business marketing these days. Discover the key differences between these trusted messaging channels.

6 Reasons to Adopt SMS & WhatsApp for Sales Marketing

6 Reasons to Adopt SMS & WhatsApp for Sales Marketing

21 Nov 2022

SMS and WhatsApp offer plenty of benefits that improve business communication platforms. Learn what its features are and the reasons to adopt them today.

How to Use WhatsApp APIs to Drive Engagement for Your Brand

How to Use WhatsApp APIs to Drive Engagement for Your Brand

14 Nov 2022

WhatsApp Business APIs are a low-cost and flexible model that can benefit businesses. Discover how it can drive engagement for your brand in this post.

Marketing with WhatsApp and How It Can Drive Increased Sales

Marketing with WhatsApp and How It Can Drive Increased Sales

7 Nov 2022

WhatsApp marketing is one of the best ways to introduce conversational commerce in online shopping. Get to know the main ways it can help to drive sales.

SMS & WhatsApp API Integration: How It Benefits Organisations

SMS & WhatsApp API Integration: How It Benefits Organisations

1 Nov 2022

Customer communication is vital to any business’s success. Learn how integrating SMS/WhatsApp Business API help make this success a reality sooner than later.

2022 SMS Marketing Statistics: 6 Surprising Facts

23 May 2022

With most other marketing methods being highly expensive, SMS is no doubt the most cost-effective approach if you want to engage with your target demographic and develop your brand.

4 best practices to protect your customers from SMS scams

04 March 2022

With recent bank scams on the rise, customers are getting more vigilant about spotting fake links and SMS messages that could lead to their entire savings being wiped out in minutes. However, scammers are getting scarily ingenious with spoofed SMS messages that are almost identical to the real deal. From realistic looking SMS headers to messages with claims of suspicious activity and card suspension warnings, all it takes is one mistake to land both the business and their customer in a lose-lose situation.

SMS Marketing: How it can skyrocket your business in no time

1 March 2022

Every business hunt for ways to reduce its expenses and enhance its profits. Whether you own a large, well-established business or a small startup that spends above $1 out of every $10 it makes through marketing, almost every type of organisation is more interested in cost-effective strategies for their business marketing.

The Ultimate Guide to SMS Marketing

12 August 2021

Do you remember the time you check your mobile in a day or what you do when you get a SMS notification on your phone? Studies have shown that 90% of SMS recipients open them within three minutes of receiving them. This means that, compared to other communication channels, SMS is more likely to be read by your target audience.

SMS Marketing Effectiveness in 2021

27 July 2021

The unfortunate events of the global pandemic have had a massive effect on many aspects of our lives. Due to worldwide lockdowns, we were forced to move most of our interpersonal interactions into the digital world, shop online, and, whether consciously or unconsciously, increase our screen time as a result.

How The New Privacy Policy will Improve Whatsapp Customer Engagement

25 February 2021

WhatsApp has about two billion people that are registered on the app. Although not all these users contribute actively to its customer engagement monthly, WhatsApp is one of the most widely used social media platforms.

Text Marketing Statistics You Should Know in 2021

28 January 2021

About 65% of the world’s population rely on texting as a primary means of communication. That’s a huge market to capture, and most people can receive text without enabling any special feature on their phones. 98% of text messages are read within 3 minutes; on the other hand, an unsolicited email will end up in the Junk folder, which the potential customer may have a high possibility of not seeing it.

SMS Marketing for E-Commerce: What should you know?

27 October 2020

SMS was the first instant messaging medium that mobile phones brought to our life. Even before the touchscreen, before Android and iOS, we have been using SMS messaging to deliver information that doesn't require a phone call. Also, SMS messaging has always been considered less intrusive than a phone call.

How One-Time Passwords (OTPs) work and why you should use them

28February 2020

In our world today, current cybersecurity measures just aren’t enough anymore - hackers are getting smarter, and your customers’ safety online can be compromised far too easily. You need to take it a step further and make sure your customers’ data is protected, and we have just the way to get that done.

Written by Odelia

How businesses are making connections using WhatsApp Business

22 October 2019

Customer engagement makes the difference between a one-time purchase and a returning customer. Keeping customers in the loop sustains the connection between your business and the customer. WhatsApp Business comes in handy for customer engagement with templates that speed up the distribution, simultaneously preserving the personal aspect of customer service by enabling the inclusion of customers' name and other unique details in the message.

Written by Si Min

The guide to WhatsApp Business message templates.

3 October 2019

WhatsApp Business is a platform exclusive to businesses that allows them to communicate with customers via WhatsApp. Businesses need to use message templates to start conversations with customers thus message templates are essentially the foundation of all business-initiated customer interactions. Read on to gain a better understanding of message templates and start connecting with your customers confidently using WhatsApp Business.

Written by Si Min

SIMplify your customer communications with SIM hosting

5 September 2019

Amidst the digital revolution, SMS remains an important channel for customer communications. In view of its lasting popularity and widespread usage, businesses are seeking solutions to help them with the increasing SMS volumes and demands for greater customer engagement. Find out how SIM hosting comes in as a suitable solution for your SMS based customer support needs.

Written by Si Min

What is SMS marketing and how do you get started with it?

21 January 2019

Buzz. You’re walking down to your office, coffee in hand, and your phone buzzes with a text notification. You slide your phone out of your back pocket and see that your favourite shoe store is having a promotion all week, with 50% off the second item you purchase. You think to yourself, maybe I’ll stop by after work, just to reward myself a little. That night you return home not only with dinner, but with two new pairs of shoes to boot.

Written by Odelia

6 SMS Marketing Tips for the Holiday Season

10 December 2018

With Christmas just around the corner and the school holidays just midway through, everyone’s in the mood for some holiday festivities. It’s the best time for you to roll out some amazing promotions to make Christmas shopping just a little easier for your customers, and what better way than through SMS marketing? Here are 6 SMS marketing tips to jazz up your holiday season.

Written by Odelia

LTA Switches from Physical Letters to SMS Messaging for Road Tax Renewal

20 September 2018

The Land Transport Authority (LTA) is a statutory board under the Ministry of Transport, which spearheads land transport developments in Singapore. They design, build and enhance the nation’s road and rail networks. Previously, LTA issued physical road tax renewal letters to motorists to inform them about their road tax due date.

Written by Michelle

Bulk SMS and the Future of Customer Communication

2 March 2018

With the arrival of the digital age, bulk SMS has experienced a rebirth despite the entry of new methods of customer communication. To survive in competitive industries where customers have high expectations, companies need to decide on the customer communication tools most suitable for their businesses and effectively manage them....

Written by Michelle

Best Practices for Using SMS Marketing for a Small Business

1 March 2018

There are many best practices small businesses can adopt when employing SMS marketing to reach out to their customers. With the rise of the digital age, the ability to transfer information has grown freely and quickly. To maximise the benefits of SMS marketing, it is important for businesses to identify the best practices of SMS marketing.

Written by Michelle